BARBERTON, OHIO – Preferred Compounding will unveil at the International Elastomer Expo a new portal that enables customers to check on production and quality data for their compounds at any time. It’s part of the continuously evolving Open Compounding culture and practices at the custom compounder, which has four facilities in the United States and Mexico.
Company President Ken Bloom says the new MixLoc Portal is a natural progression of Preferred’s commitment to successful and transparent working relationships with customers.
“Openness and collaboration are important values for custom compounding supply relationships,” said Bloom. “We’re continuing to go beyond listening and responding to customers to delivering transparency systematically.”
Open Compounding’s four deliverables
- Customer access to development and production information for every recipe
- Collaboration on development, production, supply and support activities
- Investing in the resources to effectively partner with customers at every level
- Achieving targeted results as defined by the customer
Bloom said the company has been building toward Open Compounding for more than half a decade. Last year, Preferred introduced its MixLoc™ program, which monitors nine key steps for consistent quality of its compounds. Providing open access to data for qualifying compounds is a vital part of the program.
“The programs are new, the values behind them are not,” said Bloom. “We’ve been committed to working closer with clients to improve development, quality, delivery and performance of compounds for a long time. Programs like MixLoc and the MixLoc Portal advances transparency and enables us to further enhance the relationship.”
Access will be through a secure login on the company website, preferredperforms.com. Customers will be able to view development, testing and production data for their compounds.
The portal will be operational immediately after the show for customers served from the Barberton plant and later in the fall for customers served from Preferred’s other North American locations.
International Elastomer Expo Open Compounding Presentation
Preferred’s executive team will discuss Open Compounding at 2:30 Tuesday, October 8, as part of the International Elastomer Expo’s new presentation series in a conference center on the show floor. Customers and prospects will get a preview of the MixLoc Portal in Preferred’s booth.
Coffee is served: TV drawing
Preferred’s booth is themed “Welcome to Open Compounding” and features a custom espresso bar and pour-over coffees. The company is also giving away a 42-inch LED Smart TV through a drawing. Entry forms will be in the show bag, for which Preferred is the sponsor.